No Gold recieve !!!

Hello! I ve bought 10 € via MOPAY to have gold on GWT (GROUND WAR TANKS), on 26/11/2014... I had asked MOPAY, and they've said the transaction was successfull... but, as far as i can see, THERE IS STILL NO GOLD in my GWT ACCOUNT !!!! Can you resolve this problem ????
2014-12-15 04:00 Comment Share
Invited:
0

nicoleo - Hi welcome to Gcenter

Liked by:

Hi,
Gcenter is asked for help from players.
If you need GM's help, please go ahead to submit tickets from Support-GM Support. We GMs will try our best to solve your problem. Here is the link, hope it helps: http://www.gamebox.com/webgame ... jhtml

Best regards,
Nicole
Gamebox Team
2014-12-15 17:59 Comment Share
0

blackjackitaly

Liked by:

me too, here is the transaction today 2015 04 29
Oggetto n° 52c018f17ff24c359c1f2cd2db732b72 $10,00 USD 1 $10,00 USD
Importo parziale $10,00 USD
Totale $10,00 USD
Pagamento $10,00 USD
L'addebito sarà riportato sull'estratto conto della tua carta di credito come "PAYPAL *GAMEBOX.COM"
Pagamento inviato a wgdopay1@cyou-inc.comX3XImporto iniziale €9,48 EUR
Importo finale $10,00 USD
Tasso di cambio: 1 Euro = 1,05509 Dollari USA

Problemi con questa transazione?
2015-03-28 15:25 Comment Share
0

blackjackitaly

Liked by:

someone will answer to my question, plz
2015-04-01 06:06 Comment Share
0

amyzhu

Liked by:

Hello, sorry for your waiting. Do you mean you did not receive your gold after you paid the money? Can you directly contact us through tk-support@gamebox.com so we can better follow up your issue? We are sorry for the delay and we will try our best to help you to solve. Please also provide those information below: Server name, character name, payment ID, recharge time. So we can better check. Thanks for you cooperation. Look forward to your reply.:)
2015-04-09 02:01 Comment Share

Please log in or sign up before replying.

Quit Fullscreen Fullscreen Reply