Lost Account (after cleaning of OS)

During the update today for Ground War: Tanks, I decided to do a thorough cleaning of my OS. I have also sent this issue to Unity as well. Anyways, doing this and I was able to get back into the game through FB, I was a new player all over again. I have been playing about two weeks and had invested quit a bit into this game. Its all gone! Tanks, Crews, Modules... everything! I am very upset about this as I have been playing allot and so much invested into this. How do I get my account back?
2015-04-09 08:00 Comment Share
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anonymous100821967

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nvm, you all switched the order of the servers so i was in Europe and not in the America when i first started it up after the os cleanup.. doh
2015-04-09 08:23 Comment Share
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amyzhu

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Hi Paul, did you enter the Europe server? We are sorry our North America server and Europe server are not synchronous. So if you play the EU server, you need to create new character. Any further feedback, please feel free to let us know. Have a great time.:)
2015-04-13 01:47 Comment Share

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